About
Get To Know Winona IT
At Winona IT, our journey began with a simple realization: there was a significant gap in the IT services market for companies that operated with integrity. While working as an IT Engineer at Silveus Insurance Group, Michael Pahl encountered challenges finding reliable outside help due to various reasons, including some questionable business practices.
This experience inspired Michael to create a company that prioritizes transparency and trust. With the support of his then-boss at Sliveus, he spun off from Silveus and founded Winona IT in late 2018 with the goal of changing the perception of IT Support and Software Development in Northern Indiana.
It's More Than IT Services
Our Mission
Our mission is to honor God, enrich lives, and empower people to achieve more. Based in Northern Indiana, we provide IT support, cyber security services, and custom software development tailored to the needs of small and medium-sized businesses.
Redefining The IT Industry
Core Values
At Winona IT, we are guided by our core values, which shape everything we do:
These values are not just aspirational; they define who we are today. Inspired by the desire to change the perception of working with IT services and custom software companies, we aim to provide the services that are often unavailable to businesses and organizations.
Our goal is to redefine what it means to work with an IT company, emphasizing integrity and respect in every interaction.
Your Partner In IT Support
What Makes Winona IT Different
One of the key differentiators at Winona IT is our commitment to transparency. We provide detailed, line-by-line invoices so our clients always know what they are paying for. Our responsiveness is unmatched, and we focus on being an extension of our clients’ teams rather than upselling at every opportunity.
We believe in building meaningful relationships both internally and externally. While we can provide remote support, we are always willing to go on-site when needed.
Part of our sales cycle involves demonstrating that we are not just another IT mistake; we are a reliable partner dedicated to your success.
At Winona IT, we are here to help you navigate the complexities of technology with integrity and confidence.
Our Commitment to Excellence
Why Choose Winona IT?
At Winona IT, we are dedicated to providing exceptional IT services with a focus on integrity and responsiveness.
We stand out in the industry by ensuring clear communication, offering detailed and transparent billing, and providing fast and reliable support without the pressure of constant upselling.
Our goal is to build meaningful relationships with our clients and help their businesses thrive with tailored IT solutions.
Companies We Partner With
What Our Clients Say
Testimonials from Satisfied Customers
Their dedication and tireless efforts in setting up our IT infrastructure, implementing robust security measures, and guiding us through a major transition period have been invaluable. Their expertise, professionalism, and commitment to excellence have made a significant impact on our business. We highly recommend Winona IT to anyone seeking top-notch IT services.
Gina Cesaretti — Insurance Provider
