Although Jacob is originally from Hawaii, he has been living in the Warsaw/Winona Lake area for over 20 years. Jacob has been with OIT since his junior year at Grace College, where he also earned his BS in counseling and a minor in music. He has vast amounts of experience in the IT industry in a wide variety of roles which include campus wireless development, VoIP system implementation, and data center design and implementation.
Jessica Bricker serves as a Financial Advisor at Winona Wealth Management in Warsaw. Prior to her career in financial planning, Jessica spent 15 years working in the orthopedic industry, most recently as the Finance Director for the Global Reconstructive Business. Jessica is extremely passionate about helping others and is known for her ability to simplify financial decisions and help people achieve their financial goals.
Erica Elliott is currently a faculty member at Grace College where she is the program director and instructor of Digital Marketing and also teaches several Marketing courses. She has an MBA from Oklahoma City University and is currently working on her DBA in Marketing at Liberty University.
Prior to Grace, she spent 20 years creating and executing comprehensive marketing plans for businesses across multiple industries and internationally. Her background in the advertising and marketing industry spans across Digital and Direct Marketing, Brand and Product Development, Strategic Planning, Multi-Cultural, Project Management, Analytics and Research. The list of clients she’s worked for spans from AT&T to Sony PlayStation, as well as many more large companies. Her last position before coming to Grace College was VP of Marketing for Spieth America. Erica is also a member of the American Marketing Association.
Personally, she’s involved in several non-profit organizations, and has a certified pet therapy dog, Winston, who she takes to several area facilities for weekly visits. Her hobbies include fly fishing, road/trail running and biking, kayaking, paddle boarding and working around her home.
Originally from Mexico, Brad moved to Warsaw in 2005 to attend Grace College where he earned his BS in Information Technology. He has since earned his VCP and CCNA certifications and joins our team with over 10 years of experience as the Technology Manager for Warsaw Community Schools. He, along with his wife and 2 children, have been attending Mission Point church for over 6 years.
Rick Koontz has been serving as Professor of Information Systems at Grace College since 1998. Prior to that, he was the Manager of Information Systems for Scholastic Book Fairs. He also holds a doctoral degree in Management from Anderson University.
Brian Pahl is a seasoned business executive with a proven track record of transforming global businesses for sustainable earnings growth. He is known for exceptional leadership of multi-cultural teams within a productive work environment. Brian is known for his high integrity, market orientation, open communication, and ability to set clear accountabilities to achieve financial results. Most recently, Brian was President and CEO of BTG Group in Switzerland where he successfully transformed the business from supplying products with technical features into an organization committed to delivery of economic impact.
Michael Pahl founded Winona IT with the tremendous support of friends and family in 2019. He grew up on the east coast before moving to Switzerland and attending the International School of Basel, where he first got introduced to IT and Business.
After moving back state side, Michael graduated with a BS in Information Systems and worked various IT jobs including System Administration, Help Desk manager, and IT
Michael is currently pursuing additional education and certification, and holds several current certifications including Microsoft Certified Trainer (MCT) and Microsoft 365: Security Administrator Associate.
Currently Michael lives in Winona Lake with his wife Stephanie, two daughters Olivia and Ava, and son Jackson. In his free time he is a conservationist and shooting sports enthusiast, hunter, fisherman, and enjoys anything outdoors. He is also a diehard Philadelphia sports fan, and fantasy sports enthusiast, often caught screaming at the TV in support of the Eagles, Flyers, Phillies, and 76ers.